Last Updated: 1 March 2026
At Geloof Gear, we are committed to protecting your privacy and personal information. This policy explains how we collect, use, store, and protect your information when you use our website or purchase our products.
Definitions
• Personal Information: Information that identifies you, including name, email address, phone number, and delivery details.
• Order Information: Details relating to purchases, including products ordered and transaction references.
• Website Usage Data: Information about how you interact with our website, including pages visited and device/browser data.
• Cookies: Small files stored on your device to improve website functionality and analytics.
Information We Collect
We may collect the following information when you interact with Geloof Gear:
• Name, email address, phone number, and delivery address
• Order and purchase information
• Payment confirmation (processed securely via PayFast)
• Website usage data (IP address, browser type, pages visited, cookies)
Important: We do not store card or banking details. All payment processing is handled securely by PayFast.
How We Use Your Information
We use your information to:
• Process and fulfil orders
• Provide customer support (including order queries and delivery assistance)
• Improve website functionality and user experience
• Comply with legal, tax, and accounting obligations
How We Share Your Information
We do not sell or rent your personal information.
We may share limited information with trusted third parties only where necessary:
• PayFast – for secure payment processing
• Courier partners – for order delivery fulfilment
• Website hosting or analytics providers – to maintain website performance
All third parties are required to handle your information securely and only for the purpose of providing their services.
Cookies & Tracking Technologies
We use cookies to:
• Enable essential website functionality (shopping cart, checkout, navigation)
• Analyse website performance and usage
You can manage or disable cookies through your browser settings.
Some features of the website may not function properly if cookies are disabled.
Data Security
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure.
• Payment data is processed exclusively by PayFast
• Access to customer data is restricted to authorised business use only
• We regularly review security practices to remain compliant with South African law (POPIA)
Data Retention
We retain personal information only for as long as necessary to:
• Fulfil and support orders
• Comply with legal, tax, and accounting obligations
Once no longer required, data is securely deleted or anonymised in line with POPIA requirements.
Your Rights (POPIA Compliance)
Under POPIA, you have the right to:
• Request access to your personal information
• Request correction or deletion of your information
• Object to processing of your data where applicable
Requests can be made via our Contact Us page.
Cookies Consent
We use only essential and analytical cookies required for website operation and performance monitoring. No marketing cookies are used.
Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Updates take effect immediately upon posting.
Contact Us
If you have any questions about your personal information or this policy, please contact:
Geloof Gear
Email: info@geloofgear.co.za
Website: www.geloofgear.co.za
Phone: +27 60 752 5414
Location: 12 Wilgespruit Crescent, Kleinbron Park, Western Cape, South Africa